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Before you start

  • An Ondial account that can log into the dashboard
  • A place to store secrets (env / secret manager)

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Steps

1

Sign in

Open https://dashboard.ondial.ai and sign in with the account that will own campaigns.
2

Open API Access

Go to Dashboard → API Access (or Settings → API Access).
3

Submit a request

  1. Enter a key name (e.g. Production CRM, Staging Zoho) so you can tell keys apart later.
  2. Add a short why note for your admin.
  3. Choose Test mode (Sandbox) or Live.
  4. Submit. Status becomes pending_request.
You can rename a key later from the same page without rotating the secret.
4

Super Admin approves

Ops approves in Super Admin → API Keys. They see your key name, mode, and reason. The plaintext secret is shown once (ond_test_… or ond_live_…).
5

Store the key

6

Verify

Call Ping or:
Tenants cannot create live keys themselves. Revoked keys return 401. Global kill switch returns 503 api_globally_disabled. The dashboard only stores a hash of the secret — use Rotate if you lose it.