Dashboard prerequisites

Required

Item	Why
Company / account ready	Campaign ownership
Outbound phone number assigned	Live dials need a number on the campaign
Script / voice configured on campaign	CS1 dial payload
Credits (live)	Insufficient credits → `503`
Approved API key (named in API Access)	`/api/v1` auth

Item	Why
DNC entries (API Access → Do Not Call)	Blocks call channel with `dnc_blocked` - see DNC
Tenant webhooks (API Access → Notifications)	CRM status callbacks
Event routes (API Access or API)	`POST /events` without hard-coding campaignId each time
Omni Channel mailbox / WhatsApp profile + templates	Direct email/WhatsApp send (`GET /omni/templates`)

Buying numbers, creating companies, uploading KB PDFs, and creating campaigns stay in the dashboard.