> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ondial.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Inbound

> Agents on pre-owned DIDs.

* Create / activate on numbers you own (no DID purchase via API)
* Healthcare HMS: [Healthcare HMS integration](/get-started/guides/healthcare-hms-integration) — Custom API webhook + `appointmentScope`
* CRM read: `POST .../crm/lookup` after dashboard wiring or HMS Custom API

[Create inbound agent](/get-started/guides/create-inbound-agent) · [CRM lookup](/api-reference/endpoint/inbound-agents/inbound-crm-lookup)